As staff and board members have shared details about the New Initiatives plan with other AGEHR members, several questions and suggestions have come up. As we post on the blog, we will try to address as many of these as we can.
In today's post, I will respond to several who have asked for more information and testimonials about the company providing part of our new technology, Z2Systems and the NEON database. For a brief history of the company and their philosophy in working with the non-profit sector, see this page on their website - http://www.z2systems.com/en-US/aboutus.html. To me, the most compelling statement on this page is the process they used to create the first version of NEON - working directly with non-profit clients and understanding that each has slightly different needs. As a result, they have created a highly adaptable, user-friendly system at a price that is within the reach of smaller non-profits like AGEHR.
Z2Systems maintains a 95% retention rate with their client base. One interesting tidbit - their VP of sales used to be a client. He was so impressed with the system he wanted to help get the word out to other non-profits. Here are a few testimonials from other customers:
"NEON is the single best investment our organization has made in technology. Any charity that is considering improving how it interfaces with donors and other constituents would do well to consider NEON. I will gladly speak personally with anyone who wants information from a highly satisfied user." - Bill Bro, CEO, Kidney Cancer Association, www.kidneycancer.org
"Thanks for all of your hard work! Your quick responsiveness, attention to detail, and genuine caring about our needs and concerns are a testament to the quality of the people at Z2. It's a pleasure doing business with you." - Ed Mally, Treasurer, Lotus Outreach. www.lotusoutreach.org.
"Again, you guys are rock stars! Seriously, how is everyone not using the system?" - Kate Avallone, Development Assistant, Paragon Theatre Company, www.paragontheatre.com.
"Of all the databases we compared, NEON was far and away the most user-friendly. Everyone who has worked on it agrees that the learning curve is much shorter than any other member/donor database they have worked on before." - The Rev. Fletcher Harper, Executive Director, Green Faith, Interfaith Partners for the Environment, www.greenfaith.org.
"Z2Systems is an amazing company. I have been working with them for about 2 1/2 years now and have never met a company with better service higher integrity!" - Lucy Accardo, Webmaster, Queens Falcons, www.queensfalcons.net
Personally, I will add that I have been exploring NEON's capabilities, through a robust demo of the system, and communicating with their staff for the past several months. They are professional, responsive, and have an excellent grasp of the unique challenges facing organizations like AGEHR. The system is easy to use and integrates seamlessly with the AGEHR website. Once implementation is complete, you will all get to see the great things I've been experiencing with NEON.
The official site for updates and information on the progress of new initiatives being developed by AGEHR, soon to be the Handbell Musicians of America.
Shorter learning curve! And the office peasants rejoice! :>)
ReplyDeleteSeriously, from what I have seen it really is going to be a great system that frees up my time to focus less on moving column A to column B and more on all of our members and their benefits!
Thanks for the informative post. Keep writing
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